Shipping policy

At Hexionix, we want you to know what to expect from the moment you place your order until it arrives.

Order Processing

Orders are processed as quickly as possible after purchase. Processing times may vary depending on the product and supplier.

Once your order has been processed and tracking information becomes available, it will be provided so you can follow the progress of your shipment.

Shipping & Delivery

Shipping times vary by product and are clearly stated on each product page before purchase. The shipping estimate displayed on the product page applies to that product.

Delivery times may vary depending on product availability, destination, carrier operations, and other circumstances affecting delivery.

The primary region for Hexionix is the U.S. and we work with U.S.-based companies to provide the fastest practical delivery times for the most reliable fulfillment.

Delivery Estimates

Shipping and delivery estimates are provided in good faith but are not guaranteed. Delivery may be affected by weather, carrier delays, holidays, service disruptions, or other circumstances outside Hexionix's control.

If an order contains multiple products, items may be shipped separately and may arrive at different times.

Tracking

When tracking is available for your shipment, tracking information will be provided after the order has been processed.

Please allow time for the carrier to activate or update tracking information after a shipping label has been created.

Questions About Your Order?

If you have questions about an order or shipment, contact us at support@hexionix.com and we'll be happy to assist.